Valet Expense Reduction, LLC
Privacy Policy
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA: Valet Expense Reduction, LLC does NOT share customer SMS opt-in data, phone numbers, or consent records with any third party for marketing, promotional, or commercial purposes. All text messaging originator opt-in data and consent is kept strictly confidential and will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Valet Expense Reduction, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you book appointments, interact with our website (https://ver-llc.com/), or choose to receive SMS and email communications from us. By providing your personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy.
1. Information We Collect
When you book an appointment or interact with our services, we may collect:
Personal Information:
• First name, last name, phone number, and email address
• Physical address (when required for service delivery)
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal / Technical Information:
• IP address, browser type, device type, and operating system
• Website usage patterns, page views, and analytics data
• Cookies and similar tracking technologies
Communication & Appointment Data:
• Records of inquiries, service requests, and appointment details
• Message delivery status and response activity
• Communication preferences and consent selections
2. How We Use Your Information
We use personal information only for the following purposes:
• Appointment & Service Communications — to send confirmations, reminders, rescheduling updates, and service-related notifications
• Customer Support — to respond to inquiries and assist with service requests
• Transaction Processing — to process payments and manage billing
• Service Improvement — to monitor website performance, improve user experience, and ensure system reliability
• Marketing — only to users who have provided separate, explicit, and optional consent to receive promotional messages
We do NOT use personal information for lead resale, redistribution, or data brokerage.
3. How We Share Your Information
Valet Expense Reduction does not engage in data brokerage, lead resale, audience monetization, or cross-platform advertising. We do not permit any external organization to use your information for their own commercial purposes.
We may provide limited information only when strictly necessary for operational purposes, as described below:
Service Providers:
We may disclose limited personal information to trusted service providers who assist us in operating our business, such as scheduling systems, communication platforms, analytics tools, and customer support services. These providers are required to handle your information securely and only for the purposes we specify. They are prohibited from any independent marketing use of your data.
Examples of permitted service providers include:
• SMS delivery platforms and aggregators — solely to deliver messages you consented to receive
• Email service providers — solely to deliver communications you opted into
• Scheduling and CRM systems
• Website hosting and analytics providers
• Payment processors
Legal Requirements:
We may disclose information when required to comply with applicable laws, regulations, valid legal processes, or governmental requests.
Business Transfers:
In the event of a merger, acquisition, or sale of business assets, your data remains protected under the terms of this Privacy Policy.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS Messaging & Compliance
Valet Expense Reduction, LLC operates a Low Volume Mixed SMS messaging program. The following terms govern all SMS communications:
Opt-In & Consent:
SMS messages are sent only to users who have explicitly opted in through our website or scheduling forms. We use two clearly separated, optional, unchecked-by-default opt-in checkboxes:
• Transactional / Informational SMS — for appointment confirmations, reminders, rescheduling updates, and account notifications
• Marketing SMS — for promotional offers, discounts, and new service announcements (requires separate, explicit, optional consent)
Consent is obtained through customer-initiated sign-ups that clearly disclose messaging intent and opt-out instructions. SMS consent is never required to book an appointment or access our services.
Types of Messages Sent:
• Appointment confirmations and enrollment confirmations
• Upcoming appointment reminders
• Rescheduling, cancellation, or schedule change updates
• Account notifications and support communications
• Occasional marketing messages regarding special offers, discounts, and new services — only with separate, explicit consent
Sample Messages:
Transactional / Informational Example: "Hi [Name], this is Valet Expense Reduction, LLC — just a reminder of your appointment on [Date] at [Time]. Reply C to confirm or contact us to reschedule. Reply STOP to opt out."
Promotional / Marketing Example: "Hi! This is Valet Expense Reduction, LLC. We're excited to share a new promotion available for a limited time. Reply STOP to unsubscribe. Message & data rates may apply."
Opt-Out Instructions:
• Reply STOP at any time to unsubscribe from all SMS messages
• You will receive a final confirmation message after opting out
• No further messages will be sent unless you re-opt in through the original sign-up method
• Reply HELP for assistance at any time
Message Frequency & Rates:
• Message frequency varies based on your appointment schedule and account activity
• Message and data rates may apply depending on your wireless carrier and plan
• Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most regional U.S. carriers
• Carriers are not liable for delayed or undelivered messages
SMS Data Protection Statement:
No mobile information will be shared with third parties for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance website functionality and improve user experience. Cookies may be used to:
• Remember user preferences and form inputs
• Personalize confirmation and booking pages
• Analyze website performance and usage patterns
We do not use cookies for behavioral advertising. You may control or disable cookies through your browser settings; however, doing so may limit certain website features.
6. Data Security
We implement strict administrative, technical, and physical safeguards to protect your personal information, including:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and system updates
• Employee training on data protection practices
• Secure backup systems and disaster recovery procedures
Access to personal data is limited to authorized personnel and approved service providers bound by confidentiality obligations. While we implement industry-standard measures, no system is completely secure and we cannot guarantee absolute protection.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
• Access, update, or request deletion of your personal information
• Request information on how we process your data
• Opt out of marketing emails by clicking “Unsubscribe” in any email footer
• Opt out of SMS messages by replying STOP
• Withdraw consent at any time for future communications
To exercise any of these rights, please contact us using the information in Section 13.
9. International Data Transfers
Your information may be processed or stored in jurisdictions where our service providers operate, including the United States. We take reasonable steps to ensure all data handling complies with applicable privacy laws.
10. External Website Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. This Privacy Policy applies only to information collected by Valet Expense Reduction, LLC. We do not transmit user data to external websites through these links.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after any update constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
12. Terms of Service
Your use of our website and services is also governed by our Terms and Conditions. By using our services, you acknowledge that you have read and agree to both this Privacy Policy and our Terms and Conditions.
13. Contact Us
• Company: Valet Expense Reduction, LLC
• Phone: +1-561-769-0388
• Email: dkotfila@ver-llc.com
• Website: https://ver-llc.com/
• Privacy Policy URL: https://ver-llc.com/privacy-policy